Return Policy
We do not offer refunds on our CPR courses. Our reschedule policy, late policy and no show policy is written below. Please contact us directly if you have any questions.
Refunds may be issued for CPR Instructor classes if the refund has been requested within 7 days of payment and as long as it’s before you’ve taken the instructor class with us.
Rescheduling Policy
If you need to reschedule, contact us at least 4 hours prior to the start of your scheduled class. We are a small business and have limited class space for each class. When you give us adequate notice that you need to reschedule, we can make the slot available for another student.
If you’ve purchased a product from our shop and the item is defective, we will exchange the item for you. We do not offer refunds at this time. Please contact us directly if you have any questions.
Late Policy
If you will be more than 5 minutes late, we may need to reschedule your class. We will only allow this type of reschedule one time. If you will be more than 5 minutes late again, you will need to register for class again. No refunds after the first attempt to reschedule has been made.
No Show Policy
If you are scheduled to attend one of our classes and you do not show up and do not give us adequate warning, you will need to register for class again. We do not issue refunds for no show students. We are a small business and have limited class space. If you do not show, you reserve space in our class that could be made available to another student.
Comments on our site
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who we share your data with
We share data with the American Heart Association when you receive an AHA certification through Rescue Mission CPR Indianapolis.
What rights you have over your data
Please reach out to us if you would like to have your contact information removed from our database.